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Terms & Conditions

These terms set out the basis on which Bootleg Bike Seats (“we”, “our”, “us”) supply goods and services to you (“the customer”). By placing an order with us, you agree to these terms.

1. Orders

  • Orders may be placed in person, online, or by phone.
  • A deposit may be required before work begins.
  • Custom-made or personalised items (including embroidered seats and bespoke foam shaping) cannot be cancelled or refunded once work has started.

2. Prices & Payment

  • Prices may be given as either a fixed quote or an estimate, depending on the nature of the work.
  • Where an estimate is provided, the final price may vary to reflect the actual time and materials required. Any significant changes will be discussed with you before completion.
  • A deposit may be required before work begins.
  • Full payment must be made before collection or delivery of the finished goods.
  • All prices quoted exclude delivery unless otherwise stated.

3. Turnaround & Lead Times

  • We will give an estimated completion date at the time of order, but this is not guaranteed.
  • Delays may occur due to material availability or unforeseen circumstances.

4. Materials & Workmanship

  • We use high-quality materials suitable for motorbike use.
  • Colour, texture, or shade variations may occur between batches and cannot be guaranteed to match original manufacturer materials.
  • Customers are responsible for choosing materials appropriate for their intended use.

5. Seat Modifications

  • Any alterations to seat foam (reshaping, lowering, comfort modifications) are carried out at the customer’s request.
  • Once altered, it may not be possible for them to be restored to their original state.

6. Logos & Embroidery

  • Customers must ensure they have the right to use any logo, artwork, or design supplied for embroidery.
  • We accept no liability for copyright or trademark infringement arising from customer-supplied designs.

7. Collection & Delivery

  • Completed work must be collected within 14 days unless otherwise agreed.
  • Storage charges may apply if items are not collected after this period.
  • Delivery is available at additional cost, and we are not responsible for damage in transit unless arranged directly by us.

8. Warranty & Liability

  • Our workmanship is guaranteed for 12 months under normal use.
  • This does not cover general wear and tear, damage caused by accidents, misuse, or improper care.
  • Liability is limited to the cost of the goods or services supplied.

9. Returns & Refunds

  • Custom or modified items are non-returnable.
  • Faulty workmanship will be repaired or replaced at our discretion.

10. Governing Law

  • These terms are governed by the laws of England and Wales.